Frequently Asked Questions

Accommodation

1. DO YOU OFFER ACCOMMODATION?
Yes. We have many homestay providers who you can stay with. This gives you an excellent chance to practise your English. Students have a bedroom, access to a bathroom and 2 meals daily (breakfast and dinner). Most of our students choose homestay accommodation as this enables them to experience the British way of life and culture.

2. DOES HOMESTAY ACCOMMODATION INCLUDE BEDDING AND TOWELS?
Yes – all of our homestay hosts provide bedding and towels and offer a once-a-week laundry service.

3. I NEED A SPECIAL DIET / OR AM ALLERGIC TO CERTAIN FOODS – WHAT DO I DO?
We can cater for special dietary requirements but it is important that you notify us upon booking so that we can find an appropriate homestay provider. In all cases, a supplement of £25.00 per week is added to your course package to cover the purchase of special food items.

Booking

1. HOW DO I BOOK? You can book by either completing our Enrolment form and returning it to our Admissions team via post/email or you can complete our online Enrolment form via our website at https://www.ilcentres.com/#pricing
2. HOW FAR IN ADVANCE SHOULD I BOOK MY COURSE? You will need to book your course a minimum of two weeks in advance. You can book two weeks or less before the course, but you might not get a place, and you have to pay the full fees when you book.

3. HOW DO I PAY? We use an international payment system called Flywire. We will explain to you how to use this. We also accept major credit cards (excluding American Express and Diners Club).You can pay by bank transfer or debit card from a bank in Britain in pounds (there is no charge for paying by UK debit card).

4. DO I NEED A VISA? You can check to see if you require a visa to study in the UK by visiting GOV.UK  website or follow the link https://www.gov.uk/check-uk-visa or alternatively you can contact our Admissions department for advice.

5. DO YOU OFFER DISCOUNTED PRICES OR PROMOTIONS? Sometimes we offer discounted prices or promotions. These are usually posted on the website and included in our newsletters.

6. WHEN DO COURSES START? Our main courses (20 and 30 lessons) and our IELTS preparation courses run throughout the year so you can start on any Monday.

7. HOW MANY WEEKS ARE YOUR COURSES? You can enrol on any of our courses for a minimum of 1 week. You can study with us for as long as you like. If you are a visa student, you will only be able to study with us for a period of 11 months.

8. DO YOU OFFER COURSES FOR STUDENTS OF ALL ENGLISH LEVELS? At ILC we offer courses for beginners (A0 level) through to advanced (C1 level).

Classes

1. WHAT DO I NEED TO KNOW FOR MY FIRST DAY?
Arrive at ILC at 8.30 am. You will need to bring your passport with you on your first day. Please bring a notebook and pens. We will then guide you through your first morning. We will test your English, check all your documentation is in order, provide you with a student card and give you a tour of ILC Centre. The Principal will then meet you to give you your timetable, and a folder with information about your course. The Principal will also talk to you about studying at ILC. Your first lesson will then normally start at 11.15am. Then from your second day onwards your first lesson begins at 9.30am.

2. WHAT TIME WILL I HAVE MY LESSONS?
For most classes: Morning lessons are between 09:30 and 12:45. You will have a short break between 11:00 and 11:15. Afternoon lessons take place between 13:30 and 15:00. Please check your timetable given on your first day for times of your classes.

3. HOW LONG IS ONE LESSON?
Each English language lesson at ILC is a period of 45 minutes.

4. HOW MANY LESSONS PER WEEK WILL I TAKE ON MY COURSE?
Depending on the course you have chosen, you will have 20 lessons (15 hours) or 25 lessons (20 hours).

5. HOW MANY STUDENTS ARE THERE IN A CLASS?
There is a maximum class size of 14 students on all of our main and preparation courses. Our specialised courses may have between 4 and 8 students.

6. WHAT ARE THE NATIONALITIES OF STUDENTS IN CLASSES?
This is an international centre and students from all over the world come to study English with us. Depending on the time of year that you plan to study, you might be in a class with Italians, Swiss, French, Spanish, Saudis, Russians, Germans, Chinese, Turkish, Angolan or Koreans.

7. HOW WILL MY PROGRESS BE MONITORED?
Your progress is monitored by your teachers. They will give you a short test once a week to see how much you are learning. Your teachers will also monitor your speaking and writing and give you feedback and ideas on how to improve. If you and your teachers think you are ready to go to the next level, you may be able to do the level test to see if you are ready.

8. WHAT DO I DO IF I THINK I NEED TO CHANGE CLASS LEVELS?
You need to speak with your morning teachers who will then consider your language based on all of the language work you have done in class and for homework, including your speaking, your writing and test scores If they think you are ready you may be able to do the level test. If you pass this test, you can go to the next level the following week.

9. HOW MUCH CAN I EXPECT TO LEARN AFTER A 2-WEEK, 4-WEEK OR 12-WEEK COURSE?
After two weeks you may be able to understand more when listening and improve your confidence in trying out some English in conversation. It may also be long enough to help familiarise you with some of the format of an English exam if you are studying one of our English exam preparation courses. After 4 weeks you should be able to note some progress in 2-3 areas of your English, for example, learning some new language which you are able to try out in conversation or writing.
After 12 weeks, you may make enough progress to move to the next level. If your teachers feel you are ready, we will then invite you to a level test to check whether you are ready to progress to the next level. See ‘How does ILC assess my English level?’ above.

10. CAN I CHANGE MY GENERAL ENGLISH COURSE TO AN IELTS PREPARATION COURSE?
This is possible if you are at the right level, and if there are spaces in the IELTS class.

11. WILL ILC PREPARE ME TO TAKE ANY OFFICIAL EXAMS? ILC runs open enrolment IELTS preparation courses and can run preparation courses for other exams for closed groups or on a one-to-one basis.

12. DO I GET A CERTIFICATE AFTER THE COURSE? You will receive a ILC certificate of completion when you finish your course if you have attended 85% or more of the lessons. Your certificate will state your level based on the Common European Framework of Reference (CEFR).

13. WHAT SHOULD I DO IF I CAN’T ATTEND ONE OF MY CLASSES? If you feel unwell, you should contact the Centre before 9.00am.

General

1. IF I HAVE ANY QUESTIONS ABOUT ANYTHING, WHO CAN I ASK?
You can contact the following people for any questions you may have: Academic – Principal / Director of Studies
Welfare – Office and Student Services Manager
Accommodation – Office and Student Services Manager

2. HOW DO I CONTACT ILC?
You can call us directly on +44 (0) 20 3007 6642 if you have a course enquiry. We’re always happy to answer any questions you might have. You can email direct to info@ilcentres.com.Once you have enrolled with us, you will be given particular information on the Centre and how you can contact us and when to do so as a student.

3. WILL I HAVE A CHANCE TO PRACTISE MY SPEAKING?
We always encourage the use of English in the Centre. You will have an opportunity to communicate with the ILC team, your teachers, other students and your homestay provider. We encourage all students to attend the free social programme activities which may include our communicative ‘i-chat’ workshop and other speaking activities.

4. WHAT SOCIAL PROGRAMMES DOES ILC OFFER?
ILC offers all students a social activity programme with mainly free activities including speaking clubs, drama, clubs and barbecues. We charge a small fee of £8-15 for activities like bowling or going to the cinema. In addition, there are golf facilities, private health clubs and spas and several gymnasiums in and around the city. We’re always happy to provide information on activities that you specifically want to do.

5. DO I NEED INSURANCE TO STUDY ENGLISH AT ILC?
Insurance is not covered in your course fees. We strongly recommend that you organise your own insurance in case of course cancellation, travel problems or ill-health. This will provide you with peace of mind as we know an English course package is a big investment in your future so you need to protect it. If you want, we can help you to organise an insurance policy.

6. CAN I TAKE A HOLIDAY DURING MY COURSE?
If you want a holiday, please talk to the Principal. We normally require a minimum of 2 weeks’ notice.

7. DO YOU OFFER AIRPORT TRANSFERS?
Yes. ILC can provide transfers from the airports. The transfer service is ‘door-to-door’ for individuals, meaning that you will be met at the airport by our transfer service and delivered directly to your homestay provider. Groups are met by a representative and welcomed at the Centre before the homestay providers come to meet and greet.

8. WHEN SHOULD I ARRIVE AT MY DESTINATION?
All students and groups are encouraged to arrive no later than 22:00 on the Sunday before the course starts.

9. HOW OLD DO I HAVE TO BE TO TAKE A LANGUAGE COURSE?
The minimum age of students we can accept at ILC is 16 in open enrolment classes. Written permission is needed from a parent/guardian for students aged 16/17 to join adult classes. We can accept students aged 11-17 in closed groups.